Service lane · Grand Rapids, MI

Every bay earns its place in the day.

One live board for the whole lane: bays, estimates, technicians, fleet accounts and customer texts move together, so Elena spends the day advising, not chasing.

Open the bay schedule

Day seeded

Fictional business · demo data

Bay use81%Today so far

On-time promise94%17 of 18 orders

Repair orders18Wednesday, Sep 30

Advisor desk · Elena Ruiz Live day

Today fits. The desk can breathe.

Move repair orders between bays. Book time protects the day; impossible drops explain themselves.

Bay 1Express

Bay 2General service

Bay 3General service

Bay 4General service

Bay 5Heavy repair

Three-tap estimate

Labor guide

2021 Toyota Camry

Labor$238.50

Marked-up parts$329.61

Estimate$568.11

Fleet accounts

One month. One invoice.

Brightway Plumbing4 vehicles · Dana Cole

Auto-approve below$650.00

Civic Table Catering5 vehicles · Harper Wells

Auto-approve below$450.00

River City Electric6 vehicles · Malik Grant

Auto-approve below$800.00

Prepaid plans

Ava RomeroThree-service care plan1 visit left

Ken ItoSeasonal maintenance plan2 visits left

Connected phones

Every role sees the same day.

The technician clocks the job, the customer approves and pays, and the fleet manager signs off, each from their own phone.

Technician · Priya

Bay 17:30 AM3 jobs in order

Shift clock · 3h 42m todayJob clock · Book 1.5h · Actual 63m

Customer · Mina

Morrow Motor WorksYour 2021 Toyota Camry is in Bay 1 for Front brake pads and rotors. Promised by 9:30 AM.

Estimate ready

2021 Toyota Camry

Waiting in the lounge

Front brake pads and rotors$568.11

Parts and labor warranty included

Pickup paymentSecure hosted card form in live mode

Messages

Your 2021 Toyota Camry is in Bay 1 for Front brake pads and rotors. Promised by 9:30 AM.Sent automatically · 10:12 AM

Fleet managerDana ColeBrightway Plumbing

Approvals are caught before the phone rings.

September work$15,757.00

What the system did for you

25 minutes back

Automations3Today so far

Customer updates1Demo messages

Placed the 2021 Toyota Camry Front brake pads and rotors in Bay 1 and promised 9:30 AMEstimate approved → place the job in the first bay slot that fits8 min returned · text

Auto-approved Brightway van maintenance under its fleet limitFleet check-in → auto-approve under the fleet limit or ask the manager10 min returned · alert

Found alternator coverage for the returning CR-VA vehicle returns → check parts and labor warranty before quoting7 min returned · alert

Automation controls

Estimate approvedplace the job in the first bay slot that fitsA job runs over book timeshift the bay and update promised timesFleet check-inauto-approve under the fleet limit or ask the managerMonth endcompile one invoice for every fleet accountA vehicle returnscheck parts and labor warranty before quotingService becomes duesend a booking link and package reminderFriday closereport tech efficiency, bay use and revenue mixPay week endscompile timesheets and tell the ownerRepair completedtell the customer the vehicle is readyPickup paymentrecord the resolved demo payment

Weekly proof

Derived from 90 dated shop days · 38 warranty matches · 840 due reminders

108%Tech efficiency

81%Bay utilization

$24,300.00Retail revenue